April 24, 2005
Lebanon, PA - New Penn Motor Express, Inc. announces the introduction of NP-Connex, which provides real-time shipment status updates from the time a shipment is picked up to final delivery and allows customers to receive automatic email delivery notification from the New Penn delivery driver within seconds.
NP-Connex integrates handheld computer technology, barcode scanning, mobile wireless data communication and the Internet to provide shipment status changes within ten seconds of the moment a driver updates the status from the cab of the truck.
NP-Connex Real-time Shipment Status
Historically, customers have not been able to start tracking a shipment until the day after it has been shipped. With NP-Connex, customers can actually begin tracking the shipment from the moment it is picked up, or before if the bill of lading said Steven J. Ginter, New Penn Vice President of Marketing.
What also makes NP-Connex unique is the level of shipment status detail available in real-time. For instance, after a shipment is out for delivery, status updates also include Now EnRoute to be Delivered as the truck is driven to that particular delivery and Now being Delivered as the driver delivers the shipment.
NP-Connex Automatic Email Delivery Notification
NP-Connex email delivery notification is available to anyone with a New Penn shipment tracking number and access to the Internet.
Customers tell us they only need this higher level of communication on those shipments that are particularly sensitive, rather than receiving an email delivery notification on every shipment, noted Ginter. NP-Connex proactively communicates automatic email delivery notification from the driver to the customer, eliminating the need for follow-up.
The NP-Connex system utilizes handheld computers and a custom-designed software application. Data from the handheld unit is transmitted from the vehicle mount via the Velocita Wireless Data network to the New Penn data center.
NP-Connex utilizes the second generation of handheld on-board computers implemented by
New Penn Motor Express, Inc. provides superior quality regional, next-day ground freight transportation services through a network of facilities located in the Northeastern United States,