Southeastern Receives Ryder Carrier Quality Award for the Seventh Consecutive Year


Southeastern Freight Lines was recently honored by Ryder System, Incorporated. Southeastern was presented with the Ryder Carrier Quality Award for the year 2003, in the Southern region category. This is the seventh year that Ryder has presented a formal quality award, and the seventh consecutive year Southeastern has been the recipient. Ryder is a Fortune 500 company providing leading-edge transportation, logistics and supply chain management solutions worldwide. Ryder's quality process allows Ryder to measure transportation provider performance, for the purpose of selection and growth with the carriers who can best deliver superior service and value to their clients. The qualifications for this award are based on a quantitative scorecard with points given on a variety of metrics, including on-time performance, claims handling, customer service, technology applications, economic value and innovation. "Ryder is proud to announce its top-performing carriers of 2003, who not only provide outstanding service, but also understand our supply chain solutions and transportation services to help our customers operate more efficiently," stated John Sonia, vice president of Supply Chain Solutions for Ryder. "Through Ryder's ISO certification and continuous evaluation of each carrier's performance, we are able to deliver exceptional quality to our customers using the 'best of the best' in the industry."