AAA Cooper Transportation recently earned ISO 9001:2000 Quality System Registration. The certification comes as a result of a series of system audits conducted by Quality Certification Bureau (QCB), an independent registrar based in Edmonton, Alberta, Canada. Click here to view our certificate.
"AAA Cooper has always worked to identify our customers' requirements and achieve customer satisfaction", stated Reid Dove, President and COO. "ISO 9001 certification verifies our commitment to quality and continuously improving our services to our customers."
ISO 9000 is an internationally accepted model of a quality management system that focuses on conforming to customers' requirements. The new ISO 9001:2000 standard was developed by the International Organization for Standardization and officially released in December 2000. The new standard, which replaces the 1994 version, has a greater emphasis on customer satisfaction and continuous improvement.
Jimmy Barkley, Director of Quality, added, "We are pleased to be one of the first regional carriers to achieve certification under the new standard. The dedication of our employees enabled us to achieve this recognition."