Hughes Supply


Huges Supply was founded in 1928; Hughes Supply has grown to become one of the nation's largest diversified wholesale distributors. Hughes Supply has itÂâ€Ã¢„¢s headquarters in Orlando, Florida, distributes more than 350,000 products through 500 branches in 40 states. Over 100,000 customers, in all 50 states, in the commercial, residential, industrial, infrastructure and institutional markets, use these products.

It all started in 1928 when Clarence and Russell Hughes went to the board of the First National Bank of Orlando to borrow $10,000. One board member asked when they planned to pay it back. Russell replied when we make it.

With 3 billion Dollars in sales. Twelve product lines. 8 strategically located distribution centers. More than nearly 500 locations; 38 states. Hughes is definitely on the move. It is one company traveling in one direction with one primary offer solutions, supply and service.

Hughes' major product lines include Building Materials, Electrical, Electric utilities, Fire Protection, HVAC, Industrial PVF, Maintenance Repair and Operations, Plumbing, Water and Sewer, Water Systems and Irrigation. The Company has a mission to supply outstanding service and solutions through dedication and excellence. The Hughes mission encompasses all business goals and objectives, as well as reinforces its 12 commitments to customer service. The mission also captures a dedication to creativity and excellence by cultivating an atmosphere for improvement, where challenging the status quo is encouraged.

Hughes sells the highest quality products and offers its customers the largest selection - but it all comes down to customer service. Company has developed these 12 Commitments to Customer Service.  Hughes also wants to establish long-term relationships with a set of guidelines for Hughes associates and a promise to Hughes customers.

Hughes has twelve commitments to customers that is to keep promises, put customers first, have an attitude towards service, provide solutions, provide prompt credit, provide emergency service, alert short orders, return calls promptly, provide personal service, provide 24 hour service, provide assistance and treat everyone equally. These commitments have been adhered to by the company and that is what has reinforced the faith of their customers in them.