CEDAR RAPIDS, Iowa. CRST Van Expedited, the nations largest team driver operation has been selected by readers of Logistics Management as one of the nation's leading expedited motor carriers in it's annual Quest for Quality survey. In it's 22nd year, the survey selects the nations top carriers, warehouse operators and third-party providers for service excellence.
We strive to live by our company mission and quality statements at all levels of the company on a daily basis, said Dave Rusch, president and COO of CRST Carrier Group. Our focus is always on exceeding our customers expectations on every freight movement. Its gratifying to know that our customers recognize and appreciate our efforts.
Survey participants were asked to rate the service providers they currently use on such attributes as on-time performance, information technology, customer service, equipment and operations, and overall value. The names of Quest for Quality winners are published annually in the August issue of Logistics Management and awards are formally presented at a dinner in the fall.