Hot Shot Express: Customer Satisfaction Comes First


Hot Shot Express, Inc. began to operate in April of 1989. They started as a small delivery service with only one vehicle to travel around South Mississippi. They have grown at a fast pace thanks to their experienced and competent management. Based in Hattiesburg, Mississippi they service the areas of Mississippi, Louisiana, Alabama, Florida, Arkansas, Texas and Tennessee.

Their fleet has more than 100 vehicles and more than 100 employees. Some of their offices are located in Birmingham, AL, Jackson, MS, Tupelo, MS, Texarkana AR, Little Rock, AR, and Memphis Tennessee. Hot Shot is recognized and certified by the Interstate Commerce Commission (I.C.C.) to operate in 48 states and it holds U.S. Department of Transportation certificates and ratings as required by the I.C.C. authority.

Hot Shot considers that their continuous success and constant growth comes from its philosophy of service, which is the refusal to have unsatisfied customers. The performances of their employees are constantly evaluated in order to ensure that this philosophy is applied. Hot Shot renders a highly personalized service that makes it a dynamic, rapidly growing courier and delivery service company. It offers assistance to customers twenty four hours a day, all week long.

It has been sixteen years since Hot Shot Express began and is still striving to accomplish its goal regardless of the amount of effort required, the costs or any inconvenience to the company or its managers and employees. For them, the most important thing is the satisfaction of their customers.

The seven locations provide high quality shipping and courier services for expedited and route deliveries. Hot Shot has hundreds of routes, making the solution to all courier needs: hand-delivery of important documents, sending shipments across the country or getting any type of item sent overnight.